FAQ
Frequently Asked Questions (FAQ)
1. What types of slippers does EvaCozy sell?
EvaCozy specializes in winter and summer slippers designed for indoor comfort. Our collection includes warm, fur-lined winter slippers, breathable summer slippers, and non-slip indoor slippers suitable for everyday home wear.
2. Are EvaCozy slippers suitable for indoor use?
Yes. All EvaCozy slippers are designed primarily as indoor slippers, featuring non-slip soles to provide stability and comfort on common home surfaces.
3. How do I choose the right size?
We recommend checking the size chart available on each product page. If you are between sizes, consider sizing up for extra comfort, especially for winter slippers with thicker lining.
4. Are the slippers warm enough for winter?
Our winter slippers are designed with soft, insulated, fur-lined interiors that help keep feet warm during cold days and on cold floors.
5. Are EvaCozy summer slippers breathable?
Yes. Our summer slippers are made with lightweight and breathable materials to help keep your feet cool and comfortable in warmer weather.
6. Do EvaCozy slippers have non-slip soles?
Yes. Most EvaCozy slippers feature durable, non-slip outsoles designed to improve traction and safety during indoor use.
7. How long does shipping take?
Shipping times vary by location. Once your order is placed, you’ll receive a confirmation email with tracking details. Most orders are delivered within the estimated time shown at checkout.
8. What is your return or exchange policy?
We offer returns or exchanges in accordance with our Return Policy. If you receive a defective or incorrect item, please contact our support team for assistance.
9. How can I contact EvaCozy customer support?
You can reach us through our Contact page or by emailing support@evacozy.com. Our support team typically responds within 24–48 hours.
10. Where can I find updates or new arrivals?
Sign up for our newsletter to receive updates on new slipper styles, seasonal collections, and special offers from EvaCozy.